Knot warranty - All shaving brushes carry a 5 year warranty to guard against shedding of hair due to a manufacturing defect. Brushes subjected to improper use, excessive pressure during use, temperatures above 135F, and any other damage incurred outside the realm of designated usage guidelines for this product will not be covered under warranty. Please refer to the purchase insert included with your brush for proper care guidelines. Knot warranty is not transferable.
Handle warranty - All shaving brushes carry a 10 year warranty to guard against handle breakage. Handles that break during the warranty period and through the use of the product within the reasonable realm of common and designated usage will be repaired or replaced as deemed fit by The Varlet for safe, comfortable and convenient usage. Minor dings, scratches, and otherwise minor blemishes that are a result of normal usage and do not affect the safe, comfortable, and convenient usage of the product will not be covered under warranty. Please refer to the purchase insert included with your brush for proper care guidelines. Handle warranty is not transferable.
Due to the nature of shaving brushes as a grooming tool, returns cannot be accepted except in cases of a manufacturing defect or otherwise limiting circumstance that is the fault of The Varlet that prevents the proper use of the product. Defective brushes can be returned for a full refund if you contact The Varlet within 30 days of receiving the product. After 30 days, defective brushes will be repaired or replaced under The Varlet's warranty guidelines.
You must contact The Varlet to obtain a return authorization before returning a defective brush. It is the responsibility of the buyer to ensure the arrival of a returned brush. Returned brushes that are lost in transit will not be granted a return/refund. Returned brushes will be inspected for improper use and The Varlet reserves the right to deny a refund on said grounds. Brushes deemed by The Varlet to be subjected to improper use will be returned to the buyer.